Review of the Livefyre Commenting System

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Back in January, It's All Tech switched from the DISQUS Commenting System to a new, startup company, called Livefyre. A commenting system is one of the most important features of a website – it's how users interact with each other and it's how to know if people like your content or not.

The Livefyre commenting system is different than most others because it is heavily focused on social integration and making commenting seem like an actual conversation with someone. On other commenting systems, users have to refresh the page every time a new comment is posted. Livefyre uses a live comment stream, allowing people to “follow” a conversation on an article.

Livefyre also allows users to sign in using Twitter or Facebook, which is a nice touch. I'd like to see more options (such as Google, Yahoo!, or OpenID) and Livefyre is working on those things. Livefyre allows users to “like” other comments, as well as flag them and share them on Facebook and/or Twitter. Users also have the ability to gain points by creating an account and they gain 1 point for every “like” they receive.

Livefyre is not only changing the way users comment on the Internet, but is doing it well.

Pro's

  • Social integration is a very nice touch
  • Sleek UI
  • The ability to “follow” a conversation
  • Ability to change email preferences
  • Easily see who is currently “listening” to that conversation, as well as who is on the page
  • Easy setup
  • Friendly support that's quick to respond and a staff that is involved in your website

Con's

  • Does not load sometimes (but since it's a beta, this is expected)
  • Would like to see the ability to edit a comment if you're a moderator/admin
  • Would like to see more platforms supported
  • More login options: Google, OpenID, Yahoo!, etc.

Overall

While Livefyre is in beta for just a little longer, you can ask for an invitation here. I expect to see Livefyre continue to grow and show up on even more websites.

It's All Tech gives Livefyre Comments a 4.5 out of 5 star rating.


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